VMware VCLOUD REQUEST MANAGER 1.0.0 Betriebsanweisung PDF herunterladen (Seite 47)

Workflow Management

This

chapter provides an introduction to the implementation of workflows using the Request Manager Admin

Portal Workflow Management module.

Workflow Templates

A Request is created in Request Manager when a consumer submits a request for an application or a cloud.

Each request follows a pre-defined structure that includes the necessary tasks. The tasks are defined in

Workflow Templates.

Request Manager provides three pre-defined Workflow Templates for enhanced governance and control of

vCloud Director-based private clouds. You can modify these templates, but you cannot create new ones.

Provision vApp defines the process followed by requests to provision application. When a consumer submits

a request for a vApp on the Request Manager User Portal, a request based on this Workflow Template is created.

The process is:

Consumer submits a request specifying the vApp Template, the name and description of the new vApp,

the required expiry date of the new vApp and the target vDC.

Request Manager emails the consumer's line manager to request approval to provision the vApp. If the

request is declined, a notification email is sent to the consumer.

When approval is obtained, any applicable software licenses are allocated to the vApp. Should there be

no available licenses, notification emails are sent to the consumer, Asset Managers, and vCloud

Administrators.

The vApp is created in vCloud Director. Should provisioning fail, notification emails are sent to the

consumer and vCloud Administrators. Any allocated software licenses are rolled back.

When the vApp is successfully provisioned, the consumer receives a notification email.

Provision Cloud defines the process followed by requests to provision clouds. The process is:

Consumer submits a request specifying Location, Blueprint, and the name and description of the new

Cloud. Location and Blueprint are Request Manager CMDB items that must first be created by

administrators before cloud provisioning can be performed. Location is the Provider CMDB item in

Request Manager and defines the vCD instance, as well as provider vDC and network that the Cloud

should be using. Blueprint defines the attributes of the new Cloud. See “Cloud Blueprints,” on page 57

and “Defining Providers,” on page 59 for more information on managing Providers and Blueprints.

Request Manager emails the consumer's line manager to request for approval to provision the Cloud. If

the request is declined, a notification email is sent to the consumer.

When approval is obtained, the Cloud is created in vCD. Should provisioning fail, notification emails is

sent to the consumer and vCloud Administrators.

When the Cloud is successfully provisioned, the consumer is notified via email.

Release Software Licenses defines the process of releasing software licenses when vApps are deleted in vCloud

Director. When a vCloud Director event that indicates a vApp being deleted is fielded by Request Manager, a

request is created to update any software licenses that were taken up by the vApp.

Chapter 5 Administration Overview

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VMware VCLOUD REQUEST MANAGER 1.0.0 Betriebsanweisung Seite 47