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Table 2-2. Request Manager User Portal Support
(Continued)
Operating System
Browsers
Mac OS 10 Safari 4.0 and above
iPad Safari 4.0 and above
Supported Database Software
Request
Manager 1.0.0 supports only Oracle Server databases. The following lists the system requirements for
the Request Manager database. See “Oracle Configuration,” on page 17 for more information on database
configuration requirements.
n
2 CPUs
n
At least 50 GB of available disk space
The following lists the Oracle databases supported for use as the Request Manager database.
Table 2-3. Oracle Database Support
Oracle Server Version
Oracle Client Version
Oracle 10g Standard edition, release 2, version 10.2.0.4+, 32-
bit and 64-bit
10.2.0.4+, 32-bit
Oracle 10g Enterprise edition, release 2, version 10.2.0.4+, 32-
bit and 64-bit
10.2.0.4+, 32-bit
Oracle 11g Standard edition, release 1, version 11.1.0.7+, 32-
bit and 64-bit
11.1.0.7+, 32-bit
Oracle 11g Enterprise edition, release 1, version 11.1.0.7+, 32-
bit and 64-bit
11.1.0.7+, 32-bit
Oracle Configuration
An Oracle Server and Oracle Client must meet specific requirements to support Request Manager.
Oracle Server Configuration
Oracle Server has the following configuration requirements when used as the Request Manager database.
n
Request Manager requires access to an Oracle database server.
n
The character set of that server must be set to UTF-8 to support Unicode (i18n) characters.
n
The Oracle and Request Manager servers must be configured to operate in the same time zone and have
the same server time.
n
Request Manager can share an existing Oracle database server, provided that:
n
The existing server's pre-requisites must meet those of Request Manager.
n
Other applications using the database support the same configuration.
n
Applications must be configured with adequate resources.
NOTE Multiple applications sharing a single Oracle server can compete for server resources. The
Oracle DBA must configure applications to have the resources they need (For example, increase the
connection limit; move databases to separate servers). During heavy loads, some resources may not
be available (For example, the max number of connections may be exceeded) and can result in
application errors.
Chapter 2 Request Manager System Requirements
VMware, Inc. 17
- Configuration Guide 1
- 2 VMware, Inc 2
- Contents 3
- Index 69 4
- About This Book 5
- 6 VMware, Inc 6
- Request Manager Components 7
- 8 VMware, Inc 8
- Software Components 9
- Basic Deployment 10
- User Interfaces 11
- 12 VMware, Inc 12
- Finding More Information 13
- 14 VMware, Inc 14
- Request Manager System 15
- Requirements 2 15
- Request Manager Web Server 16
- Request Manager Admin Portal 16
- Request Manager User Portal 16
- Email Server 16
- Oracle Configuration 17
- Performance and Scalability 18
- Security 19
- Security Certificate Warnings 20
- Installing Request Manager 3 21
- Configure Request Manager 22
- VMware, Inc. 23 23
- 24 VMware, Inc 24
- VMware, Inc. 25 25
- 26 VMware, Inc 26
- Accessing Request Manager 4 27
- 28 VMware, Inc 28
- VMware, Inc. 29 29
- 30 VMware, Inc 30
- Administration Overview 5 31
- Configure Active Directory 32
- VMware, Inc. 33 33
- 34 VMware, Inc 34
- Request Manager Roles 35
- 36 VMware, Inc 36
- VMware, Inc. 37 37
- Configure Resource Mappings 38
- Configure Link Mappings 39
- 40 VMware, Inc 40
- VMware, Inc. 41 41
- Configure Event Mappings 42
- VMware, Inc. 43 43
- Incoming Email Server 44
- VMware, Inc. 45 45
- Test Incoming Email Settings 46
- Workflow Management 47
- Modify Workflow Approvers 48
- Modify Approval Emails 49
- 50 VMware, Inc 50
- VMware, Inc. 51 51
- 52 VMware, Inc 52
- VMware, Inc. 53 53
- 54 VMware, Inc 54
- (Continued) 55
- 56 VMware, Inc 56
- Cloud Blueprints 57
- Edit a Cloud Blueprint 58
- Delete a Cloud Blueprint 58
- Defining Providers 59
- Polling Service 60
- Understanding Licenses 61
- Create a Software Product 61
- Edit a Software Product 62
- Delete a Software Product 62
- Define Manufacturers 63
- Define Asset Lifecycle Status 64
- View Summary of Allocations 65
- View In Use Software Licenses 65
- View Transaction History 66
- Set Browse Limits 66
- Search for all vApp Templates 66
- VMware, Inc. 67 67
- 68 VMware, Inc 68
- VMware, Inc. 69 69
- 70 VMware, Inc 70
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