
Introduction to vCenter Chargeback
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vCenter Chargeback Manager is an end-to-end cost reporting solution for virtual environments using
vSphere. vCenter Chargeback Manager can also be used with VMware vCloud Director. Before you install
and start using vCenter Chargeback Manager, an understanding of what is chargeback and about
chargeback solutions for a virtual environment would be helpful.
This chapter includes the following topics:
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“What Is Chargeback,” on page 7
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“Chargeback Solution for Virtual Environments,” on page 7
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“Overview of vCenter Chargeback Manager,” on page 8
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“Supported Product Integration,” on page 9
What Is Chargeback
Chargeback is a mechanism to account for the operational costs involved in providing and maintaining an
IT infrastructure, including the costs for IT services and applications. Measuring resource utilization and
calculating the corresponding IT operational cost enables you to account for the IT resources utilized and
bill for the services provided.
In a non-virtual environment, a physical server and the associated resources like the applications running
on it can be easily mapped to the department using them, making the billing for such resource utilizations
relatively easy. Also, costs incurred due to maintenance and licensing can be directly associated to a
department, thereby enabling you to calculate the complete IT operational costs.
In a virtual environment, however, the task of calculating the IT operational cost for each department
becomes very difficult. Multiple virtual machines run on a physical server, which might be shared across
different departments or cost centers in an organization. As a result, resource utilization for this server and,
therefore, the cost incurred cannot be directly associated to any single department or cost center. The
difficulty in accounting gets further compounded when applications and services get shifted over time to
different servers, based on the load and available infrastructure resources.
Chargeback Solution for Virtual Environments
In a virtual environment, a chargeback solution requires a flexible metering system that can account for the
utilization of resources shared across the organization.
These measurements can be based on allocation or actual usage of individual servers and resources. In the
case of VMotion, DRS, or HA being enabled, the measurements could be based on the allocation or actual
usage of resource pools.
VMware, Inc.
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