VMware VCENTER APPLICATION DISCOVERY MANAGER 6.1.1 - RESPOSITORY Bedienungsanleitung PDF herunterladen (Seite 49)

VMware, Inc. 49

ThischapterprovidesinstructionsontroubleshootingoftheADM.Thischapterincludesthefollowingtopics:

 “TroubleshootingADMbyUsingtheProductSupportPackage”onpage 49

 “TroubleshootingErrorMessagesDuringWMIDiscovery”onpage 49

 “DetailDiscoveryTroubleshooting”onpage 49

Troubleshooting ADM by Using the Product Support Package

YoucanusetheADMproductsupportpackagefortroubleshooting:

1 CreateanADMproductsupportpackageasdescribedin“ProductSupportPackages”onpage 34.

2ContactyourVMwareCustomerSupportrepresentativeandprovidethemwiththeproductsupport

packagethatyougeneratedinStep 1.

Troubleshooting Error Messages During WMI Discovery

WMIDiscoverymightfailonatargetWindowsXPmachinewithanAccessDeniederrormessageevenifyou

providevalidcredentials.ThisissueoccursbecausetheUsesimplefilesharingoptionisselectedbydefault

forsomeoftheWindowsXPdeployments.

To troubleshoot WMI Discovery failure

1OntheToolstab,selectFolderOptions.

2 Select

theViewtab.

3IntheAdvancesettingsbox,deselecttheUsesimplefilesharingoption.

4ClickOK.

Detail Discovery Troubleshooting

Thissectiondescribesutilitiesandprogramsthathelpwithtroubleshooting.

1 CreateanADMdetaildiscoveryproductsupportpackageasdescribedin“UsingADMConsole”on

page 50.

2ContactyourVMwareCustomerSupportrepresentativeandprovidethemwiththeproductsupport

packagethatyougeneratedinStep 1.

Troubleshooting ADM

1 2 ... 44 45 46 47 48 49 50 51 52 53 54 ... 63 64

Keine Kommentare

VMware VCENTER APPLICATION DISCOVERY MANAGER 6.1.1 - RESPOSITORY Bedienungsanleitung Seite 49